"One cannot not communicate" Paul Watzlawick.
This statement is an axiom and the determination of the way we work.
The fundamental part of our projects
Meetings with Customers to define the goals is a fundamental part of any project.
Knowing the peculiarity of the paper machine, of the chemicals involved, additional points, past trials and experiences will drive from the beginning the experimental part of the project on the right path.
Technical and Economical constraints together with secondary objectives will also influence the available choices and must be carefully and deeply discussed and set during the first stage.